Support & Repairs

Solar inverter & battery repairs

Solar System Down? Let’s Get You Back Up and Running.

Inverter faults, battery problems or a system that suddenly stops working? We’ll help you establish what’s wrong and whether we can resolve it remotely, arrange a technician callout, or book your equipment in for workshop repairs.

REQUEST A SYSTEM ASSESSMENT  →Call for Support

Remote assessment firstOn-site support availableRepair options explained
Solar panels in sunlight
✓ Homeowners✓ Businesses✓ Inverter fault codes✓ Battery performance issues

A practical path to a solution

Two Paths to Getting Your Solar System Working Again

Not every fault needs a workshop repair. We start by understanding the problem, then help you choose the most sensible next step.

Technician diagnosing electrical equipment
PATH 1 · START HERE

Remote Support First

Find out if it’s a quick fix before paying for a repair.

We’ll review your symptoms, fault code and system details to help identify common operating, settings or communication issues that may be resolved remotely.

  • Review fault codes and symptoms
  • Guidance through suitable, safe checks
  • Identify when an on-site inspection is needed

Start with an assessment →

Qualified electrician working on electrical equipment
PATH 2 · WHEN NEEDED

On-Site or Workshop Repair

When remote troubleshooting isn’t enough, we’ll help arrange the next step.

Subject to your location and availability, a technician can assess the system on-site or arrange safe removal for workshop assessment.

  • Physical inspection and troubleshooting
  • Professional isolation and removal where required
  • Workshop assessment and repair coordination

Tell us what’s happening →

How we can help

Solar Inverter & Battery Support

From unexpected shutdowns to batteries that don’t last like they used to, we’ll help you understand what may be causing the problem.

⚡

Inverter Faults

Error codes, alarms, shutdowns, startup problems and communication faults.

▰

Battery Testing

Unexpected drain, charging issues, reduced backup time or battery disconnections.

⌕

On-Site Callouts

Arrange a technician to inspect faults that cannot be resolved remotely.

🛠

Workshop Repairs

Safe removal, assessment and repair coordination where appropriate.

Supported equipment: [Insert supported inverter brands] · [Insert supported battery brands]

Simple, clear, practical

How It Works

Three simple steps to work out what your solar system needs.

1

Tell Us What’s Wrong

Share your inverter or battery brand, model, fault code and a short description. A photo of the display or app message can help.

2

Remote Triage

We review the information and help establish whether safe remote troubleshooting may work or further inspection is needed.

3

Callout or Book-In

If needed, we’ll discuss an on-site callout, further testing or safe removal for workshop assessment and repair.

Electrician carrying out a professional electrical inspection

Safety comes first

Solar Repairs Are Best Left to Trained Professionals

Solar inverter and battery systems involve potentially dangerous AC and DC voltages. Batteries can also be heavy and hazardous if handled incorrectly.

We prioritise safe troubleshooting and professional assessment. Isolation, disconnection and removal should be carried out by suitably qualified personnel using the correct procedures.

Important: If you notice smoke, a burning smell, unusual heat, swelling or visible damage, keep away from the equipment and contact an appropriately qualified professional. Do not open equipment or disconnect cables yourself.

Let’s find the right solution

Don’t Let a Solar Fault Leave You Without Backup Power.

Tell us what your system is doing. We’ll help determine whether remote troubleshooting is appropriate or a technician needs to inspect it.

Service area: [Insert towns / provinces]
Phone: +27 71 490 8035

Remote assessment is an initial triage, not a guarantee of diagnosis or repair. Callouts, workshop repairs, parts and availability are confirmed after assessment.

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